Career Opportunities: Assistant Front Office Manager (53933)
Shangri-La Hote, Qaryat Al Beri, Abu Dhabi
The hotel comprises 214 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.
DUTIES:
The AFOM is responsible for directing and supervising the activities of the Front Office, Guest Services, Guest Relations, Service Center, and Business Center in accordance with Shangri-La standards. All guest services rendered by these departments will be the responsibility of the Front Office Manager who will ensure that the highest level of efficiency and guest satisfaction will be achieved whilst maximizing rooms and other related revenue.
REQUIREMENTS:
The hotel comprises 214 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.
DUTIES:
The AFOM is responsible for directing and supervising the activities of the Front Office, Guest Services, Guest Relations, Service Center, and Business Center in accordance with Shangri-La standards. All guest services rendered by these departments will be the responsibility of the Front Office Manager who will ensure that the highest level of efficiency and guest satisfaction will be achieved whilst maximizing rooms and other related revenue.
REQUIREMENTS:
- 1+ years experience as Assistant FOM/ Duty Manager in a 5* hotel
- University degree or diploma in hotel management
- Strong leadership skills, training skills and interpersonal skills
- Arabic, French or Mandarin is required in addition to excellent English language
- Excellent computer skills Microsoft Office and Fidelio system
More about Shangri-La and our hotels: www.shangri-la.com
Job opportunities: www.areyoushangri-la.com
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